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About Us

Our vision is an integrated health system focused on the unique needs of Algoma residents, where people receive seamless, effective care where and when they need it.

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Who we are

We are a team of local health professionals, organizations, and community members working together towards a more integrated health system for Algoma residents.

The Algoma Ontario Health Team (AOHT) was officially formed in 2020 to improve coordination of care for Algoma communities. We’re working to create a network where patients will have access to the right care, right team, and right care setting when they need it. We want individuals to experience seamless transitions throughout their care journey in a system that is understandable, digitally-enabled, and collaborative.

The AOHT currently has 15 core partner organizations and many additional collaborating organizations and individuals that represent health and social services across Algoma.

The Algoma OHT is one of 50 Ontario Health Teams (OHTs) approved by the Ministry of Health to support integrated care in Ontario.

Ontario Health Teams are a new way of organizing and delivering care that is more connected to patients, families, and caregivers in their local communities. Under Ontario Health Teams, health care providers (including hospitals, doctors and home and community care providers) and social service providers work as one coordinated team - no matter where they provide care.

Ontario Health Teams

 
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Who we serve

Algoma’s vast geography and sparse population can create challenges for access to and delivery of health and social services. The total region covered by the AOHT is roughly 32,000 square kilometers, including 103,090 community members. Over 30% of these individuals reside in areas outside of Sault Ste. Marie.

How we work: Guiding Values and Principles

The Algoma OHT Guiding Values and Principles outline how we provide care and how we work together. Our team has adopted the following:

Ontario Patient, Family and Caregiver Declaration of Values

This means we strive to uphold the following values when providing care:

Accountability


  1. We expect open and seamless communication about our care.
  2. We expect that everyone on our care team will be accountable and supported to carry out their roles and responsibilities effectively.
  3. We expect a health care culture that demonstrates that it values the experiences of patients, families and caregivers and incorporates this knowledge into policy, planning and decision making.
  4. We expect that patient, family and caregiver experiences and outcomes will drive the accountability of the health care system and those who deliver services, programs and care within it.
  5. We expect that health care providers will act with integrity by acknowledging their abilities, biases and limitations.
  6. We expect health care providers to comply with their professional responsibilities and to deliver safe care.




Empathy and Compassion


  1. We expect that health care providers will act with empathy, kindness and compassion.
  2. We expect individualized care plans that acknowledge our unique physical, mental, emotional, cultural and spiritual needs.
  3. We expect that we will be treated in a manner free from stigma, assumptions, bias and blame.
  4. We expect health care system providers and leaders will understand that their words, actions and decisions strongly impact the lives of patients, families and caregivers.




Equity and Engagement


  1. We expect equal and fair access to the health care system and services for all regardless of ability, race, ethnicity, language, background, place of origin, gender identity, sexual orientation, age, religion, socioeconomic status, education or location within Ontario. We further expect equal and fair access to health care services for people with disabilities and those who have historically faced stigmatization.
  2. We expect that we will have opportunities to be included in health care policy development and program design at local, regional and provincial levels of the health care system.
  3. We expect an awareness of and efforts to eliminate systemic racism and discrimination, including identification and removal of systemic barriers that contribute to inequitable health care outcomes (with particular attention to those most adversely impacted by systemic racism).




Respect and Dignity


  1. We expect that our individual identity, beliefs, history, culture and ability will be respected in our care.
  2. We expect health care providers will introduce themselves and identify their role in our care.
  3. We expect that we will be recognized as part of the care team, to be fully informed about our condition, and have the right to make choices in our care.
  4. We expect that patients, families and caregivers be treated with respect and considered valuable partners on the care team.
  5. We expect that our personal health information belongs to us, and that it remain private, respected and protected.




Transparency


  1. We expect that we will be proactively and meaningfully involved in conversations about our care, considering options for our care, and decisions about our care.
  2. We expect that our health records will be accurate, complete, available and accessible across the provincial health system at our request.
  3. We expect a transparent, clear and fair process to express a complaint, concern, or compliment about our care that does not impact the quality of the care we receive.





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Principles for Advancing Integrated Care

These principles guide how we work with others to improve Algoma's health system:

Accountability


  1. We expect open and seamless communication about our care.
  2. We expect that everyone on our care team will be accountable and supported to carry out their roles and responsibilities effectively.
  3. We expect a health care culture that demonstrates that it values the experiences of patients, families and caregivers and incorporates this knowledge into policy, planning and decision making.
  4. We expect that patient, family and caregiver experiences and outcomes will drive the accountability of the health care system and those who deliver services, programs and care within it.
  5. We expect that health care providers will act with integrity by acknowledging their abilities, biases and limitations.
  6. We expect health care providers to comply with their professional responsibilities and to deliver safe care.




Empathy and Compassion


  1. We expect that health care providers will act with empathy, kindness and compassion.
  2. We expect individualized care plans that acknowledge our unique physical, mental, emotional, cultural and spiritual needs.
  3. We expect that we will be treated in a manner free from stigma, assumptions, bias and blame.
  4. We expect health care system providers and leaders will understand that their words, actions and decisions strongly impact the lives of patients, families and caregivers.




Equity and Engagement


  1. We expect equal and fair access to the health care system and services for all regardless of ability, race, ethnicity, language, background, place of origin, gender identity, sexual orientation, age, religion, socioeconomic status, education or location within Ontario. We further expect equal and fair access to health care services for people with disabilities and those who have historically faced stigmatization.
  2. We expect that we will have opportunities to be included in health care policy development and program design at local, regional and provincial levels of the health care system.
  3. We expect an awareness of and efforts to eliminate systemic racism and discrimination, including identification and removal of systemic barriers that contribute to inequitable health care outcomes (with particular attention to those most adversely impacted by systemic racism).




Respect and Dignity


  1. We expect that our individual identity, beliefs, history, culture and ability will be respected in our care.
  2. We expect health care providers will introduce themselves and identify their role in our care.
  3. We expect that we will be recognized as part of the care team, to be fully informed about our condition, and have the right to make choices in our care.
  4. We expect that patients, families and caregivers be treated with respect and considered valuable partners on the care team.
  5. We expect that our personal health information belongs to us, and that it remain private, respected and protected.




Transparency


  1. We expect that we will be proactively and meaningfully involved in conversations about our care, considering options for our care, and decisions about our care.
  2. We expect that our health records will be accurate, complete, available and accessible across the provincial health system at our request.
  3. We expect a transparent, clear and fair process to express a complaint, concern, or compliment about our care that does not impact the quality of the care we receive.





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What is "integrated care"?

For our team, integrated care means coordinating efforts across health and social service organizations to improve the experience of Algoma residents. For community members, this means receiving connected care from one large team, regardless of where services and resources are accessed.

Our team is focusing on the unique needs of Algoma residents in collaboration with organizations, health professionals, and community members to achieve our vision of an integrated health system in Algoma.

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Mission: The Algoma OHT will collaborate in a model of care that is person-centred, efficient, and simplified for both individuals and providers.​

 

Resources

AOHT Guiding Documents

Ontario Health Team Information

Integrated Care